Shipment Support

Overview

Driver Logistics simplifies your shipping process with a unified platform for managing all your shipment support related to domestic shipping. Our dedicated customer support team guarantees a rapid 30-min response time, providing prompt solutions to your logistics inquiries. Choose Driver Logistics for seamless shipping and reliable customer support. 

In this article, you will learn about

• How to access shipment support for Driver logistics client?
• How to track my shipment?
• What are the bulk actions for shipment support enquiries?

 1. Access your shipment support 

For any shipment assistance, you can reach out to us. :-

CONTROL TOWER TEAM

• +91 7736175777 / +91 8714634557 / +91 8714634558
• customercare@driverlogistics.in

2. Shipment Tracking

• Customer portal for shipment tracking:-

Shipment details can be tracked through the given link https://www.driverlogistics.in/track/

• Staff managed portal for shipment tracking:-

3. What are the bulk actions for shipment support enquiries?

Driver logistics customer support team identifies the root causes for the shipment issues:

• IOD updation check  is done through the portal https://driversupplychain.com/employee/dashboard.aspx to check the shipment delivery status(delivered/undelivered) clientwise.Shipment details like LR number,LR Date,Consignee name,destination,vehicle number can be viewed in the portal.

On clicking the view button,further details can be viewed

• LR details
• Vehicle and Driver details
• IOD date & Time details
• LR tracking details

LR tracking details can be analysed to identify transit details.

• Timely Reporting

The shipment details are reported on daily/monthly basis based on business requirements. Transparency in each shipment w.r.t TAT(Turn Around time),IOD date/time and genuine observations are noted as remarks regarding shipment delays.